1. Introduction and Overview
The Trobyx Platform Connector is a browser extension designed to securely connect your LinkedIn and Twitter accounts to the Trobyx automation platform. This privacy policy explains our data practices, your rights, and our commitment to protecting your information.
🔐 Key Privacy Principles:
- • We never collect or store your passwords
- • You manually log into platforms - we only capture session cookies
- • All data is encrypted before transmission and storage
- • You maintain full control over your connections and data
- • We do not share your data with third parties
2. Information We Collect
Session Authentication Data
- • Session cookies from LinkedIn and Twitter (only after you manually log in)
- • Authentication tokens for platform access
- • Connection timestamps and status
- • Platform-specific session identifiers
Basic Profile Information
- • Your Trobyx account email address
- • Username and display name from connected platforms
- • Profile URLs for connected accounts
- • Account verification status
Technical Data
- • Extension version and browser information
- • Error logs for debugging (no personal data included)
- • Performance metrics for service improvement
- • Security monitoring data
❌ What We DO NOT Collect:
- • Your passwords or login credentials
- • Private messages or direct message content
- • Personal files or documents
- • Browsing history outside platform domains
- • Financial or payment information
3. Browser Permissions Explained
Our extension requires specific browser permissions to function. Here's exactly why we need each permission:
🟢 activeTab
Purpose: Detect when you complete login on LinkedIn or Twitter
Access: Only the currently active tab, only when you click our extension
🍪 cookies
Purpose: Capture authentication session cookies after you manually log in
Access: Only LinkedIn and Twitter authentication cookies
💾 storage
Purpose: Store your preferences and connection status locally
Access: Local browser storage only, no external access
📋 tabs
Purpose: Open LinkedIn and Twitter login pages when you connect accounts
Access: Only to open specific platform login URLs
🔔 notifications
Purpose: Show connection status alerts and important updates
Access: Browser notification system only
🖱️ contextMenus
Purpose: Add right-click options for quick platform connections
Access: Browser context menu system only
🌐 Host Permissions
Domains: linkedin.com, twitter.com, x.com, trobyx.com
Purpose: Communicate with these platforms and our secure backend
4. How We Use Your Information
🔗 Platform Authentication
Maintain secure connections to LinkedIn and Twitter for automation features
⚙️ Service Provision
Enable Trobyx automation features and workflows on connected platforms
🛠️ Technical Support
Provide customer support and troubleshoot connection issues
🔒 Security Monitoring
Detect and prevent unauthorized access or fraudulent activity
📊 Service Improvement
Analyze usage patterns to improve extension performance and reliability
5. Data Security and Storage
🔐 Security Measures
- • HTTPS encryption for all data transmission
- • Industry-standard AES-256 encryption for stored data
- • Regular security audits and penetration testing
- • Secure API endpoints with rate limiting
- • Multi-factor authentication for backend access
- • Zero-trust network architecture
💾 Data Storage
- • All data encrypted before storage in secure Trobyx backend
- • Session cookies expire according to platform policies
- • Local browser storage cleared when extension is uninstalled
- • Regular automated backups with encryption
- • Geographically distributed secure data centers
⚠️ Important Security Notes
- • We never store passwords - you log in manually each time
- • Session cookies are encrypted and have limited lifespans
- • All communication uses end-to-end encryption
- • Immediate revocation available through your Trobyx dashboard
6. Data Sharing and Third Parties
✅ Our Commitment
We do not sell, rent, or share your personal data with third parties.
Limited Exceptions (Legal Requirements Only):
- • Legal compliance when required by law
- • Protection of rights, property, or safety
- • Fraud prevention and security investigations
- • Business transfers (with same privacy protections)
🤝 Service Providers
We may work with trusted service providers (hosting, analytics) who are contractually bound to protect your data and cannot use it for their own purposes.
7. Your Rights and Controls
You have complete control over your data and connections:
🔌 Disconnect Anytime
Remove platform connections instantly through your Trobyx dashboard
🗑️ Delete All Data
Request complete data deletion through your account settings or hello@trobyx.com
📄 Export Your Data
Request a copy of all your data in machine-readable format
✏️ Correct Information
Update or correct any inaccurate personal information
🛑 Uninstall Extension
Removing the extension automatically deletes all local data
🌍 GDPR Rights (EU Users)
- • Right to access your personal data
- • Right to rectification of inaccurate data
- • Right to erasure ("right to be forgotten")
- • Right to restrict processing
- • Right to data portability
- • Right to object to processing
- • Right to withdraw consent
🏛️ CCPA Rights (California Users)
- • Right to know what personal information is collected
- • Right to delete personal information
- • Right to opt-out of the sale of personal information
- • Right to non-discrimination for exercising privacy rights
8. Legal Basis for Processing (GDPR)
✅ Consent
You explicitly consent by connecting your accounts through our extension
📋 Contract
Processing necessary for providing the Trobyx automation services you requested
🔒 Legitimate Interest
Security monitoring and fraud prevention to protect our users and service
9. Data Retention Policies
🔗 Active Connections
Retained until you disconnect accounts or delete your Trobyx account
🗑️ Deleted Accounts
All data permanently deleted within 30 days of account deletion
🛡️ Security Logs
Kept for maximum 90 days for security and fraud prevention
💾 Backup Data
Encrypted backups retained for maximum 1 year, then permanently deleted
10. International Data Transfers
Our servers are located in secure data centers with appropriate safeguards:
- EU-US Data Privacy Framework compliance
- Standard Contractual Clauses (SCCs) for EU data
- Adequacy decisions recognition where applicable
- Regular compliance audits and certifications
11. Children's Privacy (COPPA)
⚠️ Age Requirement
Our extension is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information. Parents who believe their child has provided personal information should contact us at hello@trobyx.com.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we do:
- We will update the "Last Updated" date at the top of this policy
- Material changes will be communicated via email or extension notification
- Continued use of the extension constitutes acceptance of changes
- Previous versions available upon request
13. Contact Information
For privacy-related questions, concerns, or requests, please contact us:
📧 Contact Details
Privacy Email: hello@trobyx.com
Website: https://trobyx.com
Support: https://trobyx.com/support
Response Time: We aim to respond within 48 hours
🚀 Data Subject Requests
For GDPR or CCPA requests (access, deletion, portability), please email hello@trobyx.com with "Data Subject Request" in the subject line. Include your Trobyx account email for verification.